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Palliative Medicine
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The stresses of volunteering in a hospice: a qualitative study

Simon Dein

Princess Alexandra Hospital, Harlow, Essex

Syed Qamar Abbas

St Clare Hospice, Hastingwood, Essex

Objectives: This study examined the stresses associated with hospice volunteering, ways of coping and perception of available support. Methods: Two focus groups were conducted comprising 17 volunteers. The data obtained were transcribed and analysed using thematic analysis. Results: Reported stressors included losing patients and dealing with disfigurement. However, informants generally reported the work as satisfying and generally stress free. Coping strategies ranged from keeping a distance from clients, religious faith, to the realization that death was a merciful end and was not necessarily painful. Informants generally perceived support to be adequate. Conclusions: The implications of these findings for training volunteers are discussed, especially the need to educate volunteers about the symptoms and signs of cancer.

Key Words: coping • hospice • stress • support • volunteering

Palliative Medicine, Vol. 19, No. 1, 58-64 (2005)
DOI: 10.1191/0269216305pm969oa
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Home page
 AM J HOSP PALLIAT CAREHome page
K. A. Marchese
Letter to the Editor on: The Impact of Volunteering in Hospice Palliative Care
American Journal of Hospice and Palliative Medicine, March 1, 2008; 25(1): 74 - 75.
[PDF]

Home page
 AM J HOSP PALLIAT CAREHome page
S. Claxton-Oldfield and J. Claxton-Oldfield
The Impact of Volunteering in Hospice Palliative Care
American Journal of Hospice and Palliative Medicine, September 1, 2007; 24(4): 259 - 263.
[Abstract] [PDF]